Cookies Policy | Pokiez Casino

1. What are cookies?

Cookies are small text files that a website stores on your computer, mobile phone, tablet or other internet-enabled device. They allow the website to recognise a device, remember selected settings and support the delivery of particular features. Cookies generally contain information that helps a website operate, but they do not normally contain information that directly identifies you by name.

When we refer to cookies in this policy, we also include similar technologies, such as pixels, tags, local storage and software development tools. These technologies may collect information about how you interact with the website, the device you use, and the pages or services you access. Some technologies operate only during your visit, while others may remain on your device for a longer period.

Cookies can be set by Pokiez Casino, by service providers working on our behalf, or by third parties whose services are used on the website. The availability and purpose of particular cookies may change as the website, its features or its service providers change.

Why cookies are used

To help the website load and function correctly.
To keep parts of the website secure and support account or session management.
To remember choices such as language, display preferences and other settings.
To understand how visitors use the website and identify areas that may need improvement.
To support responsible, relevant and effective advertising or marketing where permitted.
To detect unusual activity, reduce fraud risks and help protect the website and its users.
To measure the performance of communications, campaigns or website content.

2. Types of cookies we may use

The cookies used on the website may be grouped into the categories below. A cookie can sometimes fit into more than one category. The exact cookies active on the website may depend on the pages you visit, the features you use, your device and your preferences.

Strictly necessary cookies

These cookies are required for core website functions. They may support page navigation, security features, session continuity, account access, fraud prevention and the operation of forms or other requested services. Without these cookies, some parts of the website may not work as intended. Because they are needed for essential functions, they may not be available for opt-out through ordinary cookie preference tools. You can usually prevent them through your browser, but doing so may affect the availability or performance of the website.

Preference and functionality cookies

These cookies remember information that makes your visit more convenient. For example, they may retain a selected language, region, display setting or other choice. They can also help the website remember how you have configured a feature. If these cookies are disabled, you may need to repeat choices each time you return, and certain optional functions may not operate as smoothly.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information such as the pages viewed, the time spent on a page, general navigation patterns, the device or browser used, and whether an error occurred. This information is generally used in aggregated or otherwise controlled form to assess website performance, improve content, identify technical issues and make the user experience clearer.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand which content is relevant, or show advertising based on browsing activity. These cookies may be placed by Pokiez Casino or by third-party advertising and measurement providers. Marketing cookies may involve information about activity across different websites or services, subject to the relevant provider's privacy practices and your available choices.

Security and risk-management technologies

Some cookies or similar technologies help protect the website, accounts and payment-related processes from misuse. They may help identify automated activity, suspicious behaviour, repeated access attempts or other signals associated with fraud and security risks. These technologies are used to support the integrity of the website and do not guarantee that every security incident can be prevented.

3. Third-party cookies and related services

Some website features may be provided with assistance from third-party suppliers. These suppliers may set cookies or use similar technologies on our behalf, or may collect information in accordance with their own policies. Examples can include website analytics, security, content delivery, customer support, payment or advertising services. Third-party technologies are used only for relevant business or operational purposes and may be subject to separate terms and privacy information.

We do not control every cookie placed by a third party or every way in which a third party processes information. If a third-party service is active on a page, you should review the provider's privacy and cookie information where available. Third-party cookies may remain on your device after you leave the website, depending on the provider's settings and the duration assigned to the cookie.

The information collected through cookies may be combined with other information that we hold about your use of the website. We handle personal information in accordance with applicable privacy obligations and our Privacy Policy. We may use information from cookies to operate services, improve the website, maintain security, understand user activity and support lawful business activities.

Cookie duration

Session cookies are normally deleted when you close your browser or end your session.
Persistent cookies remain on your device for a set period or until you delete them.
The length of time a cookie remains active depends on its purpose and the settings of the relevant service.
Deleting a cookie does not always prevent a new cookie from being placed when you revisit the website.

4. Managing cookies and your choices

You can control cookies in several ways. If the website provides a cookie banner, preference centre or similar control, you can use it to accept or reject optional categories where those controls are available. Your choices may be stored in a cookie so that the website can remember them. If you clear your browser data, change devices or use a different browser, you may need to make your choices again.

You can also manage cookies through your browser. Most browsers allow you to view stored cookies, block cookies, delete existing cookies, receive alerts before cookies are stored, or block third-party cookies. The process differs between browsers and devices, so you should refer to the relevant browser provider's instructions. Browser settings may apply to all websites you visit, not only the Pokiez Casino website.

If you choose to block or delete cookies, the website may still be accessible, but some features may not function correctly. You may be logged out, lose saved preferences, experience reduced performance, or be unable to use services that depend on essential cookies. Blocking analytics or marketing cookies should not normally prevent access to core website functions, although your experience may differ.

Your responsibilities when using the website

You are responsible for keeping your device, browser and login information secure. If you share a device with another person, that person may be able to view browsing activity or access information retained by the browser. You should use suitable device security, keep software reasonably up to date and clear stored information when appropriate. Cookies do not replace the need for safe online behaviour.

Updates to this policy

We may update this Cookies Policy when our website, technologies, service providers or legal obligations change. The updated version will be published on this page with a revised effective date where appropriate. You should check this page from time to time so that you remain aware of how cookies and similar technologies are used. Continued use of the website after an update may indicate that you have read the revised policy, subject to any consent requirements that apply.

Questions and privacy requests

If you have a question about this policy, cookie preferences or the handling of personal information, please use the contact or support options made available through the Pokiez Casino website. We may need to verify your identity before dealing with certain privacy requests. We will handle enquiries in accordance with applicable Australian privacy requirements and the information provided in our Privacy Policy.